Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
At feranoluthiva, we collect various types of information to provide you with our financial analysis services. This includes personal details you provide when creating an account, such as your name, email address, phone number, and business information. We also gather financial data that you input into our platform for analysis purposes.
We collect this information through direct interaction with our website, automated technologies, and third-party sources where legally permitted. All data collection is conducted in accordance with Australian Privacy Principles and relevant privacy legislation.
How We Use Your Information
Your information serves several important purposes in delivering our financial analysis services. We process your data to create personalized financial reports, generate business insights, and maintain the security of our platform. Additionally, we use your contact information to send important updates about your account and our services.
We never sell or rent your personal information to third parties. Any data sharing is strictly limited to service providers who help us deliver our platform functionality, and these partners are bound by strict confidentiality agreements.
Our data processing activities include account management, service delivery, customer support, platform improvement, and compliance with legal obligations. We also use aggregated, non-identifiable data to enhance our analytical capabilities and develop new features that benefit all users.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement industry-standard security measures including encryption, secure servers, and regular security audits. All financial data is encrypted both in transit and at rest using advanced encryption protocols.
Our security framework includes multi-factor authentication options, regular password requirements, and automated monitoring systems that detect unusual account activity. We maintain restricted access controls, ensuring only authorized personnel can access user data, and only when necessary for legitimate business purposes.
In the unlikely event of a data breach, we have established procedures to notify affected users within 72 hours and will work closely with relevant authorities to address the situation promptly and transparently.
Your Rights and Choices
Under Australian privacy law, you have several important rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account and associated data.
To exercise these rights, simply contact us using the information provided below. We typically respond to requests within 30 days, though complex requests may require additional time. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Account information is typically kept for the duration of your active subscription plus seven years for financial record-keeping requirements under Australian law.
When you delete your account, we remove personal identifiers within 30 days, though some information may be retained in anonymized form for analytical purposes. Financial transaction records are kept for seven years as required by Australian taxation and business record requirements.
You can request immediate deletion of your data by contacting our privacy team. We'll process deletion requests within 30 days, subject to any legal obligations that require us to retain certain information.
Third-Party Services and Sharing
feranoluthiva works with carefully selected third-party services to deliver our platform functionality. These include cloud hosting providers, payment processors, and analytics services. All third parties are required to maintain appropriate security measures and use your data only for specified purposes.
We may share information with government authorities when required by law or to protect our rights and the safety of our users. Any such sharing is limited to what's legally required and follows proper legal procedures.
In the event of a business acquisition or merger, user data may be transferred to the new entity, but users will be notified in advance and given options regarding their data.
International Data Transfers
While feranoluthiva operates primarily within Australia, some of our service providers may process data internationally. When data is transferred outside Australia, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions where available.
We carefully vet all international service providers to ensure they meet Australian privacy standards and provide adequate protection for your personal information.
Updates to This Policy
This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We'll notify users of significant changes via email and display notices on our platform.
Minor updates that don't affect your rights may be made without individual notification, but the updated policy will always be available on our website with the effective date clearly marked.